Helpful information for referring GPs looking after their clients and for clients working with their GPs.
A straightforward guide for GPs and medical professionals helping their clients access services.
Address your patient’s referral for Medicare purposes to the specific practitioner’s name and practice address (we will provide all of this in an email for the patient). Whether or not the therapist practitioner is registered to provide a Medicare rebate will also be in the email.
You can give your patient a copy of this in-person to take to their appointment, or you can email it through to us at email@example.com to process. We do not have a fax number however if you prefer to send it via other means, please call us on 1300 735 030 and we can assist with postage details.
You can give your patient a copy of their Mental Health Care Plan in-person to take to their appointment, or you can email it through to us at firstname.lastname@example.org to process.
We do not have a fax number however if you prefer to send it via other means, please call us on 1300 735 030 and we can assist with postage details.
You do not need a GP referral to access seeing a psychologist or counsellor. If the therapist you’ve chosen offers a Medicare rebate (our Intake team will explain this to you) and you wish to claim the rebates through Medicare with a relevant MHCP from your GP, a GP referral and Mental Health Care Plan can entitle you to rebates for up to 20 sessions per calendar year.
The GP can give you the plan to take to your appointment or they can send it through to the therapist directly.
The short answer is no- bulk billing is very uncommon in private practice counselling and has prohibitive wait times (8 months or more), so Life Supports currently does not have bulk billing services available for new clients.
More often, Medicare helps to cover a large portion of the therapy service cost. Mental health professionals set their own fees at their practice and there are many more services with a moderate co-payment or out-of-pocket contribution that clients will pay. As compared to bulk billing services, Medicare-subsidised appointments tend to be much more convenient to book and appointments are generally available within 48 hours, including afterhours and on weekend.
Life Supports counselling & psychology services offer convenient appointment hours and shorter wait times, high quality client-centred services and have affordable flat rate fees. Many have private health and Medicare rebate assistance.
Clients can discuss their circumstances with one of our intake consultants on 1300 735 030 for assistance and information regarding the relevant fee structures.
To make an enquiry or booking, please call 1300 735 030.